3P REIMBURSEMENTS Stop Losing Revenue to FBA Errors
Built for Amazon sellers, Carbon6 audits your account and files reimbursement claims, so your team doesn’t have to.
Weekly audit cycles
Exportable reports
Itemized case logs
Automated alerts
Trusted by Leading Brands
Deductions Are Quietly Draining Your Margins
FBA sellers lose 1–3% of revenue to shipment, fee, and inventory errors. These errors
are
often buried, unpredictable, and expensive. Seller Investigators simplifies the Amazon
reimbursement
process to recover what you’re owed and prevent future losses.
Broad Coverage
8 categories covered to address items that Amazon has not auto-reimbursed.
Real-Time Visibility
All your Amazon reimbursement activity in one place.
Fast Recovery Timelines
Audit results in as few as 48 hours, and reimbursements in your Seller Central account within 3-5 days after a case filing. *Timelines vary case by case.
8 Reimbursement Categories
Track the Right Data
Total Recovered
$500,889
5226 Cases
| Amount | Cases | |
|---|---|---|
| Inbound | $337,821 | 640 |
| Lost | $146,830 | 3850 |
| Damaged | $10,288 | 678 |
| Returns | $509 | 38 |
Awaiting Amazon Decision
$677,930
150 Cases
| Amount | Cases | |
|---|---|---|
| Inbound | $598,640 | 15 |
| Lost | $31,902 | 56 |
| Damaged | $334 | 21 |
| Returns | $0 | 0 |
In the Pipeline
$19,033
8 Cases
| Amount | Cases | |
|---|---|---|
| Inbound | $19,033 | 8 |
| Lost | $0 | 0 |
| Damaged | $0 | 0 |
| Returns | $0 | 0 |
| Action Required | Amount | Cases | |
|---|---|---|---|
|
64
items require
your attention |
Other Documents Needed | $337,871 | 640 |
| Signature Needed | $146,830 | 3850 | |
| Invoice Needed | $10,288 | 678 | |
| Permissions Revoked | $509 | 38 |
Accelerated Recovery
Broad Coverage
8 categories covered to address items that Amazon has not auto-reimbursed.
Real-Time Visibility
All your Amazon reimbursement activity in one place.
Fast Recovery Timelines
Audit results in as few as 48 hours, and reimbursements in your Seller Central account within 3-5 days after a case filing. *Timelines vary case by case.
Your Partner in Revenue Recovery
Full Service
Automation combined with
hands-on support from
Amazon reimbursement
specialists
to
audit,
manage disputes, and
follow-up.
Revenue Recovery Audit
Risk-free audit leverages
automation to uncover
what Amazon owes you.
Strategic Deduction Management
Amazon-specific best
practices and guidance to
maximize reimbursements.
Global Scalability
Recover reimbursements
across all major Amazon
marketplaces, including
North
America,
Europe,
India, Australia, Japan,
and the UAE.
Curious What You Could Be Owed?
Use our Amazon Reimbursement Estimator to get a quick snapshot of your potential recovery.
Total GMV:
$1,400,00
Annual potential recovery:
$14,000
Want real numbers for your actual account? Get a free, no-obligation audit to see what we can recover.
Start An AuditProven Success by Leading Brands
“Seller Investigators has made the whole process of tracking and recovery of Amazon Shipments a breeze. We are a small family owned company. Seller Investigators have been terrific to deal with. I wish we would have found their services earlier.” Mike Wade | BBBSeed
“I really value the services of Seller Investigators and am a big promoter of the company. I have been a customer since the early days and have used SI in all the companies in my career and I love it!” Georgina Saxy | eCommerce Nurse
“They are very responsive and they thoroughly understand Amazon's algorithms. Their research is very good and methodical in their approach to increasing sales. I would recommend them to anyone interested in growing on Amazon.” Liver Medic
Predictable Pricing
Only pay when
we recover
No platform or
implementation fees
Includes historic
audit and monthly
reporting
Only pay when we recover.
There are no platform or
implementation fees.
A
historic
audit and
monthly reporting
are included.
Take Back Control of Your Revenue
Prevent revenue loss and fight FBA errors with Seller Investigators by Carbon6, our
Amazon
reimbursement software.
Frequently Asked Questions
Who is Seller Investigators for?
Third-party Amazon FBA sellers who need an advanced reimbursement solution that’s done for you.
What does Seller Investigators reimbursement software cost?
Sellers are only required to pay a commission on successful Amazon reimbursements. No upfront fees.
What does the Seller Investigators process look like?
We start with a no-obligation Amazon reimbursement audit to identify missed reimbursements, leveraging proprietary algorithms. Then, our team manages the end-to-end claim process, reviewing inventory, filing disputes, and recovering funds directly into your Amazon FBA account.
Is Seller Investigators Amazon TOS-compliant?
Yes. Our FBA reimbursement software, process, and tools fully comply with Amazon’s terms of service.
Has Amazon audited Seller Investigators?
Yes, Seller Investigators is subject to random audits by Amazon to ensure your account and data are safe.
