Advice and answers from the ScanUnlimited Team

Sometimes when you’re having issues with your Scan Unlimited account, we might need the debug information in order to fix it. When you contact us, we will let you know if we’ll need it.

To send us debug information, simply click on the profile icon at the top right of your screen and click “Send Debug”. If the issue is within a scan, open that scan and send debug from there. We’ll analyze the debug information and follow up with a resolution.