The Seller Investigator application takes away the massive hassle of going through all of the reports and hoops needed for you to file a reimbursement case to Amazon.
You must be an Amazon Pro Seller in order to use Seller Investigators — we’ll need you to authorize us with Amazon MWS API credentials to import all of your store front data and add the case manager as a SellerCentral User. We use Amazon’s infrastructure (AWS) advanced encryption to store your information and ensure it is kept secure.
We get 25% of the total value of the reimbursement that was given by Amazon. Reimbursed with inventory is good as cash. Without it being reported to Amazon, that quantity of items will not be reimbursed or returned to your inventory.
We accept all major debit and credit cards. Your payment information is encrypted via our integration with Stripe. We will send you an invoice on the last week of month or the first of the next month and after 3 – 5 days, we’ll be charging your debit or credit cards.
Yes, there are no long-term contacts. Simply notify us through email, casemanager@sellerinvestigators.com
After filing the service cancellation, we’ll halt the reimbursement service immediately and delete all your data.