After you upload your video ad in ZonTools, Amazon has a 72-hour window to approve your video and ensure its requirements are met. During this first 72 hours, your video ad will have a Pending Review status on ZonTools.
Note: You can only add one video ad per product at a time.
4 reasons why Amazon rejects Sponsored Brands video ads.
- Black or empty frames at the start or end of videos.
Don’t waste your chance to engage shoppers by using black or empty frames.
- Video is abruptly cropped at the maximum video duration.
Abrupt edits can result in an incomplete video and a poor customer experience.
- Video includes Amazon branding elements.
Amazon trademarks, products or references to Amazon products or services are prohibited.
- Video includes customer reviews.
Customer reviews (including star ratings), even if these reviews are on Amazon, are not permitted.
Related Help Center articles: