After you upload your video ad in ZonTools, Amazon has a 72-hour window to approve your video and ensure its requirements are met. During this first 72 hours, your video ad will have a Pending Review status on ZonTools.

     Note: You can only add one video ad per product at a time.

4 reasons why Amazon rejects Sponsored Brands video ads.

• Black or empty frames at the start or end of videos.
  Don’t waste your chance to engage shoppers by using black or empty frames.
• Video is abruptly cropped at the maximum video duration.
  Abrupt edits can result in an incomplete video and a poor customer experience.
• Video includes Amazon branding elements.
  Amazon trademarks, products or references to Amazon products or services are prohibited.
• Video includes customer reviews.
  Customer reviews (including star ratings), even if these reviews are on Amazon, are not permitted.

Related Help Center articles:

• Verifying your Sponsored Brands video ad status
• Creating your PGN campaigns: Sponsored Brands Video ads
• Creating your PGN campaigns: Sponsored Brands Product Collection ads

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