1P REVENUE RECOVERY Stop Losing Revenue to Retailer Deductions

Built for suppliers, Revenue Recovery audits, disputes, and recovers revenue so your team doesn’t have to.

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Average Recovery 75% with Revenue Recovery

Stop Losing Revenue to Retailer Deductions

75% Average Recovery with
Revenue Recovery

Trusted by Leading Brands

Retailer Deductions are Quietly Draining Your Margins

Amazon

Walmart

Amazon Revenue Recovery Software

Amazon deductions and chargebacks can be unpredictable, buried, and costly. Our
software simplifies the complexities of deduction and chargeback dispute management
to recover what you’re owed and prevent future profit leakage.

Broad Coverage and Historical Lookback

Dispute management for shortages, chargebacks, and accruals.

Advanced Analytics & Insights

Amazon deduction activity all in one place for you and your team.

Fast Recovery Timelines

Revenue recovered in as few as:
30 days for ongoing disputes
6 months for historical settlements. *Timelines vary case by case.

Shortages

Chargebacks

Accruals

Inventory and Pricing

Integrates with Vendor Central to collect
and analyze up to 2 years of historical data

25+ Chargebacks Covered

Disputes filed within 30 days, with root cause analysis
to prevent repeat violations.

Overbillings

2-year lookback across multiple funding types and categories.

Insights Dashboard

Act faster, negotiate smarter, and prevent
losses before it happens.

Accelerated Recovery

Built to get revenue recovered efficiently,
with minimal lift from your team.

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Amazon vendors typically lose 2-10% of
their annual revenue to deductions.

An average recovery of 75% with
Revenue Recovery.

Broad Coverage and Historical Lookback

Advanced Analytics & Insights

Fast Recovery Timelines

Walmart Revenue Recovery Software

Walmart retail and ecommerce suppliers face a web of shortage claims, pricing discrepancies, and
compliance fines. Carbon6 simplifies the complexities of dispute management to recover what suppliers
are owed and prevent future leakage.

Broad Coverage and Historical Lookback of Deductions

Dispute management for shortages,
return, and pricing claims.

3PL & Carrier Integration

All required shipping documentation is
retrieved and matched automatically.

Fast Revenue Recovery Timelines

Revenue recovered in as few as:
60 days for ongoing disputes
2-4 months for historical settlements. *Timelines vary case by case.

30+ Deductions covered with 2-year Lookback

50+ carrier and 3PL partners

Accelerated Recovery

Built to get revenue recovered efficiently,
with minimal lift from your team.

Broad Coverage and Historical Lookback of Deductions

3PL & Carrier Integration

Fast Recovery Timelines

Start An Audit Speak to an Expert

With recovery results in as few as 60 days,
Carbon6 minimizes revenue leakage.

And with an average recovery of 75%,
deductions are minimized. *Timelines vary case by case.

Walmart suppliers typically lose 2-10% of their annual
revenue to deductions.

And the average dispute takes 30 minutes.

Not Just Amazon & Walmart — We Help with Other Retailers Too

From Target to CVS, our recovery expertise extends across major retailers including
Kroger, Home Depot, Lowe’s, CVS Health, and Walgreens.

Your Partner in Revenue Recovery

Full Service

Choose the approach that best fits —
with full-service, we handle recovery
end-to-end, or with dedicated support,
manage recovery yourself using our
platform with expert guidance.

Revenue Recovery Audit

Leveraging automation, our risk-
free audit reveals what’s
recoverable from retailers.

Strategic Deduction Management

Retailer-specific best practices are
applied to maximize recovery and
strengthen negotiation planning
with data.

Want a Sneak Peek?

While there’s no substitute for a full audit, our interactive Recovery Estimator uses
your inputs to give a view of potential recovery, based on deduction rates and
success metrics across our customers using our revenue recovery software.

Sales over the last 2 years ($)

$1M$1B

Estimated % of deduction fees

1%25%

Expected recovery rate %

30%100%

Total Sales:

$20,000,000

Total Deductions:

$1,000,000

Total Estimated Recovery

$700,000

This Recovery Estimator is only an estimate. To learn exactly how much our recovery software can recover
specifically based on your brand’s deduction data, request a no obligation, cost recovery audit.

Start An Audit

Proven Success by Leading Brands

“They invested the time to educate our accounting group. They made it simple all along. We view this as a long-term partnership that will continue to drive value.” Alexis Thanasoulas, President Global Business Development

“They provided talented strategic thought leadership as well as excellent tactical execution at a time when LifeWay needed to improve our presence on Amazon.” Lifeway | Media and Publishing Company

“It has taken the frustration out of deductions resolution and equipped us with tools and insights to drive continuous improvement initiatives on the Amazon
account.” Sanofi | Global pharmaceutical company

“They were able to quickly pivot, provide thought leadership against a new
strategic direction, and ultimately implement integrated programs with key
customers as we positioned ourselves at the intersection between brick and
mortar and ecommerce.” Smithfield | Consumer Goods Company

“We’re in the process of collecting money from Amazon we wouldn’t otherwise
have collected, as well as improving our internal processes in regards to our
Amazon 1P business.” Wildkin | Consumer Goods Company

“As I reflect a little on this past year, I cannot help but send a quick note of thanks!
We have built out a great team and continue to uncover new ways of working
while also focusing on delivering company-leading results. I look forward to our
continued evolution and growth.” Edgewell Personal Care

Pricing That Fits Your Needs

Take Rate

Only pay when we recover

Monthly Subscription

A predictable monthly
fee per retailer

Includes historic audit and monthly reporting.

Take Back Control of Your Revenue

Prevent revenue loss and fight deductions with Revenue Recovery.

Get Started

Frequently Asked Questions

Which retailers does your revenue recovery software support?

Our software supports suppliers for Amazon, Walmart, Target, Kroger, Home Depot, Lowe’s, Kohls, CVS, Walgreens and more. Our platform and experts continuously expand to cover new retailer requirements.

How much revenue can you realistically recover?

Most suppliers recover between 1–5% of their total invoice volume. Our customers see an average recovery rate of 75% on eligible deductions, thanks to our advanced deduction management solutions and proven recovery strategies.

What service model(s) does Revenue Recovery offer?

Choose the approach that best fits your business — with full-service, we handle recovery end-to-end, or with dedicated support, you manage recovery yourself using our platform with expert guidance.

What types of retailer deductions and claims can you recover?

We manage a broad spectrum of deductions, including shortages, pricing discrepancies, compliance chargebacks, returns, allowances, trade promotions, overages, and A/P deductions. Our automation also flags recurring issues and provides root cause analysis to prevent repeat claims.

How do you keep our data secure?

At SPS Commerce, security is fundamental to how we build and deliver every solution. SPS Revenue Recovery technology is regularly third-party tested to ensure your data stays protected. Revenue Recovery maintains 99.99% uptime, performs hourly data backups, and uses end-to-end encryption to safeguard sensitive information. Access is controlled through role-based permissions, ensuring only authorized users can view or manage data. Learn more here.

What happened to SupplyPike and Carbon6 revenue recovery solutions?

SupplyPike and Carbon6 Revenue Recovery have unified under SPS Commerce, bringing together decades of expertise, advanced automation, and broader retailer coverage.

What is the geographic scope for Amazon Revenue Recovery?

Australia (AU)
Belgium (BE)
Canada (CA)
Germany (DE)
Spain (ES)
France (FR)
United Kingdom (GB)
Italy (IT)
Japan (JP)
Mexico (MX)
Netherlands (NL)
Poland (PL)
Sweden (SE)
United States (US)

What is the geographic scope for Walmart Revenue Recovery?

Canada (CA)
United States (US)
Puerto Rico (PR)

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